Returns
If you received an item that is damaged, please contact hello@shop-ohhi.com. All damages must be reported within 48 hours of receiving your item.
If for any other reason you are not happy with your order, you may return your item within 14 days of receipt. Merchandise must be unworn, unwashed & in its original condition. Refund will be made in the form of original payment within two weeks of receiving the goods.
The buyer is responsible for any return shipping cost. Ship items back using a secure method with a tracking number. We are not responsible for returns lost in transit.
All items during our sales periods and any marked-down items are Final Sale and are not eligible for return.
How to get started…
To begin your Return Request, email hello@shop-ohhi.com with SUBJECT LINE: RETURN: ORDER ###### & include a copy of your email receipt.
You will receive the RETURN AUTHORIZATION & INSTRUCTIONS.
No returns will be accepted without a RETURN AUTHORIZATION.